Based on psychological principles, this book is less about manipulation and more about observing and influencing people (including yourself) and learning how to take control of situations. Most of Lieberman's techniques are straightforward, user-friendly, and practical. You'll learn simple ways to make a fantastic first impression, get people to return your phone calls, and stop a rumor before it ruins you. You don't even have to read the text to benefit. To help you get the upper hand quickly, strategies are reviewed at the end of each chapter. While some suggestions are obvious (smile and make eye contact), the five sections and 40 chapters contain many gems that can help improve your life. --Ellen Albertson