First, Break All the Rules: What the World's Greatest Managers Do Differently
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First, Break All the Rules: What the World's Greatest Managers Do Differently description
Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules: What the World's Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organization debunk some dearly held notions about management, such as "treat people as you like to be treated"; "people are capable of almost anything"; and "a manager's role is diminishing in today's economy." "Great managers are revolutionaries," the authors write. "This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place." The authors have culled their observations from more than 80,000 interviews conducted by Gallup during the past 25 years. Quoting leaders such as basketball coach Phil Jackson, Buckingham and Coffman outline "four keys" to becoming an excellent manager: Finding the right fit for employees, focusing on strengths of employees, defining the right results, and selecting staff for talent--not just knowledge and skills. First, Break All the Rules offers specific techniques for helping people perform better on the job. For instance, the authors show ways to structure a trial period for a new worker and how to create a pay plan that rewards people for their expertise instead of how fast they climb the company ladder. "The point is to focus people toward performance," they write. "The manager is, and should be, totally responsible for this." Written in plain English and well organized, this book tells you exactly how to improve as a supervisor. --Dan Ring |
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First, Break All the Rules: What the World's Greatest Managers Do Differently Customer Reviews
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Great Managers Lead Down
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Managing is hard work! Every week I coach managers in business, government and non-profits who are frustrated by how to get the work done by their direct reports so they can do their jobs and meet their boss' expectations. How-To-Manage books are a dime a dozen and frequently imprecise and unhelpful. So I was very pleased to find "First Break All the Rules," by Marcus Buckingham and Curt Coffman to recommend and use with my clients. Based on extensive Gallop Organization research this book delivers value by laying out what great managers really do in an easy, concise manner.
According to the authors, through the well-intentioned efforts of training departments and consultants corporate America undertook a campaign to transform managers into leaders. This was done by promoting certain leadership skills in managers such as focusing on complex initiatives like re-engineering and removing other more basic functions such as staff development. They assert this shift has taken the most important functions of managers away resulting in a management void. In addition the shift ignored developing the most important leadership skills required so managers could succeed at leading down, such as recognizing individual skills and talents of their directs, resisting uniformity by capitalizing on differences and creating opportunities for each person on their team to become more of who s/he already is.
The authors succeed at designing skills assessment that can serve to support developing great managers and great downward leaders simultaneously by identifying the 4 keys of great managers and 12 questions to ask direct reports. The manager's goal is to receive "strongly agree" answers to the questions, in progressive ascending order from 1 through 12. This framework gives managers, HR departments, employees and organizations the information they need to attract, keep and develop the best managers.
This book comes in hard and paperback and in one of my favorite formats - audio CD, in this case unabridged. While it would be great to have a hard copy of the 12 questions there is not a lot that would be lost by listening to this book. So if you're busy and have multi-tasking time while you cook or exercise by all means get the CD. Of course, if you're like me you'll want to own the book so you can underline the concepts and make lots of notes in the columns. Either way this is a great resource for developing great managers!
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