Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
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Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior Customer Reviews
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The first half is a must-read.
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The first half of this book was excellent. Part I was titled "Work on me first". Under it was Chapter 2 "Master my stories: How to get your head right before opening your mouth". It talks about the stories we tell ourselves to explain what is happening around us. These stories can have a profound influence on your life. Negative stories tend to become self fulfilling prophesies. I'd heard about these stories in a talk. The speaker asked us not to share what we had learned. So I was pleased to see it in another source. The second half of the book I suspect was written by another author. Perhaps if I'd been practicing their suggestions it wouldn't have felt like formula writing. That said, I would still recommend this book to anyone who feels uncomfortable confronting people around them even when it is necessary.
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Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior Books In Print, Audio Books.