Fish!: A Remarkable Way to Boost Morale and Improve Results
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Fish!: A Remarkable Way to Boost Morale and Improve Results description
Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a "toxic energy dump." Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the story line and prescriptions--such as "Choose Your Attitude," "Make Their Day," and "Be Present"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C. Edwards |
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Fish!: A Remarkable Way to Boost Morale and Improve Results Customer Reviews
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Attitude is NOT the problem
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What irritates me about this book is the idea that an employee's attitude is the problem. The premise seems to be: Hate your job? It's your attitude!
There is no allowance made for the fact that perhaps there is a REASON that people might hate their job.
Perhaps they are made to follow rules that don't make sense. Perhaps they see what they need to accomplish, but lack the training or resources to get it done. Perhaps the office environment is old, crumbling, the bathrooms don't work, and the printer keeps jamming.
In other words, if employees are unhappy, then you need to find out WHY they are unhappy and FIX it.
Don't just tell them to change their attitude. Sure that might be the case with a few hardcore cynical people. But most of us WANT to do a good job. We only get cynical when we are prevented from doing so.
So look for tangible obstacles to your employees work, and remove them.
The attitude will take care of itself.
And, for the love of god and all that's holy, don't give them this stupid book. |
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