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Crucial Conversations: Tools for Talking When Stakes are High
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Avg. Rating:♥♥♥♥♥
List Price: $16.95
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A friend of mine purchased this book as part of her work at a major corporation that does out-bound sales and in-bound customer service. She was accsued of being overly-emotional and brash with ehr colleagues and her boss wanted her to tone it down. THis is an excellent book for toning it down. It has an extensive personality test in the beggining t... »
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Difficult Conversations: How to Discuss what Matters Most
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Avg. Rating:♥♥♥♥♥
List Price: $15.00
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We've all been there: We know we must confront a coworker, store clerk, or friend about some especially sticky situation--and we know the encounter will be uncomfortable. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through the confrontation. Difficult Conversations, by Douglas Stone, Bruce Patton, an... »
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Envisioning Information
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Avg. Rating:♥♥♥♥♥
List Price: $48.00
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$37.63
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A remarkable range of examples for the idea of visual thinking, with beautifully printed pages. A real treat for all who reason and learn by means of images. -- Rudolf Arnheim... »
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Looking Out, Looking In
It has a clear organization, and interesting insets. For a textbook, it intrigues. The comic inserts are a tip of the hat to culture, and everything is up... »
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